You can place an order by browsing our product offerings and selecting the items you wish to purchase. Once you have selected all the items, you can proceed to checkout, where you will enter your shipping and payment information to complete the order.
We accept a wide range of payment methods, including credit and debit cards, Apple Pay, Google Pay, and Woo Pay.
If you need to change or update your order, please contact us as soon as possible. We will assist you with any necessary changes.
To cancel an order, please contact us as soon as possible. We will assist you with cancelling the order and processing a refund, if applicable.
Shipping time will depend on the shipping method you choose and your location. We offer a range of shipping options, from standard to expedited, to suit your needs.
Yes, you will receive a tracking number once your order has been shipped via email or your account if you set one up with us. Then, you can track the status of your delivery online.
We may offer free shipping promotions from time to time. Please check our shipping information page for the latest information on shipping and delivery.
No, currently we ship to the United States only. You can check our shipping information page for updates.
To return or exchange an item, please contact us for assistance. We have a detailed return policy that you can find on our website.
Our return policy is designed to provide a simple and convenient return process for our customers. We accept returns for most products within a certain time frame, provided the item is in its original condition. For more details, please see our return policy on our website.
If you need assistance with an order or a product, please reach out to our customer service team. You can contact us via email at theinn@highgroundgaming.com or our contact page. We are available to assist you during our business hours, which are Monday-Friday from 9:00am to 5:00pm PST.
Our business hours for customer support are Monday-Friday from 9:00am to 5:00pm PST.
If you have an issue with your order, please reach out to our customer service team. You can contact us via email at theinn@highgroundgaming.com or our contact page. We are available to assist you during our business hours, which are Monday-Friday from 9:00am to 5:00pm PST.
Yes, shopping on our site is secure. We use the latest in encryption technology and security protocols to protect your personal and financial information. You can read more about the technology our website uses here.
We take the protection of your personal information very seriously, and we have strict privacy policies in place to ensure your information is secure. You can find more information on our privacy policies on our website.
To create an account, head to the “The Ledger” page and follow the prompts to enter your information. This will allow you to save your information for faster checkout, view your order history, and more.
To update your account information, simply log in to your account. From there, you can update your personal information, shipping and billing addresses, and more.
To reset your password, click the “Lost your password” link on the log in page. Then, enter the email address associated with your account, and follow the prompts to reset your password.